Job Summary

Work together with the team to execute and provide support
for Family Life Programmes.

Principal Responsibilities:

A. Programme Promotion & Coordination

• Program Coordination: Coordinate with schools & relevant providers
  on organising, scheduling & providing logistic support for all FLE
  programmes.
• Programme Outreach: Develop strategies to promote awareness of programs to schools, community and organisations.
• Publicity: Designing EDMs or doing simple videos for promotion of programmes when needed.
• Referrals: Refer parents where necessary to resources and for follow up support such as counselling & information to meet their relevant needs.
• Execution & Quality Assurance: Ensuring programs are planned and executed professionally and KPIs are met. Ensure that funded programs are implemented with high quality and fidelity to the program model. This involves monitoring program delivery, providing feedback and support to staff, and implementing quality improvement initiatives as needed.

B. Administration

• Data Management and Reporting: Collection, analysis, and reporting of data related to programs. This may include tracking program outcomes,
  participant demographics, and feedback to assess program effectiveness and inform decision-making.
• Administrative Tasks: Assist and handle various administrative duties assigned by the supervisor; this may include the need to provide administrative and logistical support on some evenings and/or weekends, take on special projects, small to large scale events and other fund-raising event, etc.
• Requisition: Invoicing and requiting for payment where required.
  Procurement: Procuring the necessary logistics and materials for programs when required.
  

C. Collaboration with other parties

• Stakeholder Engagement: Act as the primary interface and liaise with various stakeholders involved in the program, including parents, community organisations, schools. Building and maintaining positive relationships with these stakeholders. 
• External Trainer/Volunteer Management : Engage and manage a pool of Contract Trainers/Volunteers when required and evaluate delivery to ensure professional quality of service is delivered to clients.
• Collaboration inter-department: Collaborate with staff of other departments or with other service providers and partners that can positively enhance our TOUCH Parenting services and programmes to our clients

Working Conditions

• 5-day work week: Mon-Fri
• Attractive remuneration and staff benefits
• Location - Toa Payoh

Essential Skills and Qualifications:

• Diploma or Degree from a relevant discipline
• At least 3 years of working experience in training and working with school partners
• At least 2 years of working experience in planning and organising events
• Possess good communication and interpersonal skills
• Administrative skill set
• Problem solving skills
• Basic skill in MS Word, Excel and Presentation
• Ability to multitask and deliver accurate details
• Ability to use design softwares (eg. MailChimp and Canva) and publicity software (eg. Sitefinity & Eventbrite) to publicise programmes